Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Winbox (also known as Winbox88), including our website, mobile app, and all games and services offered on the platform (together, the "Service"). By registering an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years old, or the legal age for online gaming in your jurisdiction if higher, to register an account or use the Service. By creating an account, you confirm that you meet this requirement and that using the Service is legal where you reside. We reserve the right to request proof of age or identity at any time and to suspend accounts pending verification.

2. Account Registration & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Each player may hold only one account. Provide accurate registration information and keep it up to date — inaccurate information may result in delayed withdrawals or account suspension. Notify us immediately if you suspect unauthorised access to your account.

3. Deposits, Withdrawals & Payments

Deposits are typically reflected in your account balance within minutes of a successful transaction. Withdrawal requests are processed once identity and payment verification checks are complete, and may be subject to minimum and maximum limits. We reserve the right to request additional verification (such as proof of identity or proof of payment method ownership) before releasing a withdrawal, in line with standard anti-fraud and anti-money laundering practices.

4. Promotions & Bonus Terms

Bonuses and promotions are subject to their own specific terms, including minimum deposit amounts, eligible games, turnover requirements, and claim windows, as published on the Promo page at the time of the offer. We reserve the right to withhold or reclaim bonus funds and any associated winnings where a promotion's terms have not been met, or where we reasonably suspect bonus abuse (such as creating multiple accounts to claim the same offer).

5. Responsible Gambling

Winbox is intended for entertainment. Online gaming should never be treated as a way to earn income or resolve financial difficulty. We encourage every player to:

• •Set a personal deposit and time limit before you start playing, and stick to it.
• •Take regular breaks rather than playing in long, uninterrupted sessions.
• •Never chase losses or borrow money to continue playing.
• •Treat any winnings as a bonus, not an expectation.

If you feel that gambling is becoming a problem rather than entertainment, please reach out to our support team to discuss account tools such as deposit limits, cool-off periods, or self-exclusion, and consider contacting a local support service for problem gambling in your region.

6. Prohibited Activities

You may not use the Service to engage in fraud, collusion, the use of bots or automated software to place bets, money laundering, or any activity that violates applicable law. We reserve the right to suspend or terminate accounts, and withhold funds where legally permitted, in connection with any such activity.

7. Intellectual Property

All content on the Service, including the Winbox name, logo, game titles, graphics, and software, is owned by or licensed to Winbox and is protected by applicable intellectual property laws. You may not copy, reproduce, or redistribute any part of the Service without prior written permission.

8. Limitation of Liability

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Winbox is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including losses resulting from technical issues, connectivity interruptions, or errors beyond our reasonable control.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Material changes will be reflected on this page with an updated "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the jurisdiction under which Winbox's operating license is issued, without regard to conflict of law principles. Any disputes arising from these Terms or use of the Service will be resolved in accordance with that jurisdiction's applicable regulations.

11. Contact

Questions about these Terms can be directed to our support team, available 24/7 via live chat, email, or phone — see the About page for details.